Frequently Asked Questions

Compatibility

Installation & Registration

  • I have lost my license key!

    Please visit the LaunchBar Support pages for further information how to retrieve your lost license key.

    LaunchBar Support

  • I have problems with my order!

    Please visit the LaunchBar Support pages for further information how to resolve order related issues.

    LaunchBar Support

  • How do I install LaunchBar?
    1. Download: Download the LaunchBar disk image file from the Download page.
    2. Mount: Wait until the download has completed. If the downloaded file isn’t opened automatically, locate it in Finder, then double click it to mount the disk image manually.
    3. Quit: If a previous version of LaunchBar is currently running, quit it.
    4. Install: When the disk image mounts, a new Finder window will open that contains the icon for the LaunchBar application. Simply drag this icon to your Applications folder (or wherever you would like to keep it) to install. This copies the application from the virtual disk image onto your hard disk so the application is there for you to use whenever you like.
    5. Eject: Once LaunchBar is installed you can safely eject the virtual disk that it came on and also move the the downloaded image file from your Downloads folder to the trash.
    6. Start: Double-click the LaunchBar icon in the location you installed it in order to begin using the application. Enjoy!
  • How do I uninstall LaunchBar?

    Short answer:

    Move it to the Trash.

    Long answer:

    1. If LaunchBar is currently running, quit it.
    2. Delete the LaunchBar application file (wherever you’ve installed it, usually in your Applications folder).
    3. Optionally, delete the preferences file, which is located at
      ~/Library/Preferences/at.obdev.LaunchBar.plist
      (the ~ tilde sign refers to your home folder)
    4. Optionally, delete LaunchBar’s application support folder (containing the configuration and other LaunchBar related files). This folder is located at
      ~/Library/Application Support/LaunchBar
    5. Optionally, delete LaunchBar’s cache folder which is located at
      ~/Library/Caches/LaunchBar
    6. If you have added LaunchBar to your “Login Items” in System Preferences in order to get it started automatically at login, you may wish to remove this entry as well.

    It would help us to improve our product, if you could tell us why you decided not to use it anymore. Thanks in advance!

General Questions

Troubleshooting